Terms & Conditions

Last Updated: 28 August 2026

Welcome to Media Tigers.

These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the Media Tigers website at https://www.mediatigers.in/ (“Website”) and the services provided by Media Tigers (“Media Tigers”, “we”, “us”, or “our”).

By accessing our Website, submitting an enquiry, requesting a quotation, engaging our services, or entering into a project with us, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website or our services.

1. About Media Tigers

Media Tigers provides creative, digital, technology, and business automation services, which may include:

• Branding and Logo Design

• Graphic Design

• Print Design

• Packaging Design

• Website Design

• WordPress Development

• WooCommerce Development

• Web Application Development

• Mobile Application Development

• CRM & ERP Solutions

• E-commerce Applications

• SEO Services

• Social Media Marketing

• AI-Powered Applications

• Business Process Automation

• API Integrations

• Dashboards and Calculators

• Application Modernisation

• Website Maintenance and Support

• Digital Strategy and Consulting

• Other related creative and digital services

The exact services provided to a client will be defined in the applicable quotation, proposal, statement of work, work order, invoice, or separate service agreement.

2. Acceptance of Terms

By using the Website or engaging Media Tigers, you confirm that:

• You have read and understood these Terms.

• You agree to comply with these Terms.

• The information you provide is accurate and complete.

• You have the authority to engage Media Tigers on behalf of an organization, where applicable.

• You will use our Website and services only for lawful purposes.

Where a separate written agreement or project proposal exists, the terms of that agreement may take precedence over these general Website Terms to the extent of any conflict.

3. Website Use

You agree to use the Website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to the Website or server.

• Introduce malware, viruses, or malicious code.

• Attempt to interfere with Website operation.

• Scrape, copy, reproduce, or commercially exploit Website content without permission.

• Use our forms for spam or unsolicited communications.

• Submit fraudulent or misleading information.

• Impersonate another individual or organization.

• Use the Website to violate applicable laws or third-party rights.

We reserve the right to restrict access to the Website where misuse, security threats, or unlawful activity is suspected.

4. Service Enquiries and Quotations

Submitting an enquiry through our Website does not automatically create a contract between you and Media Tigers.

A project becomes formally accepted when the applicable commercial terms are confirmed through one or more of the following:

• Written proposal

• Quotation

• Work order

• Service agreement

• Email confirmation

• Advance payment

• Other written confirmation accepted by both parties

A quotation may specify:

• Project scope

• Deliverables

• Number of pages or screens

• Features and functionality

• Timeline

• Number of revisions

• Payment schedule

• Third-party costs

• Maintenance requirements

• Other project-specific conditions

5. Project Scope

Media Tigers will deliver the services and deliverables specifically included in the approved project scope.

Requests outside the agreed scope may be treated as additional work and may involve additional:

• Fees

• Development time

• Design time

• Third-party costs

• Testing

• Project duration

Additional work will generally be undertaken after the scope and associated cost have been approved by the client.

6. Client Responsibilities

The client is responsible for providing accurate and timely information required to complete the project.

This may include:

• Company information

• Logos

• Brand guidelines

• Text content

• Images

• Product information

• Pricing information

• Legal information

• Domain and hosting access

• Third-party account access

• API credentials

• Business requirements

• Approvals and feedback

The client is responsible for ensuring that materials supplied to Media Tigers do not infringe the intellectual property, privacy, or other rights of third parties.

Delays in receiving required information, content, approvals, credentials, or feedback may affect the project timeline.

7. Design Services

For branding, graphic design, packaging, print, social media, and related creative services:

• The approved scope determines the agreed deliverables.

• Revisions are limited to the number specified in the quotation or proposal.

• Significant changes after approval may be treated as additional work.

• Final production files will be supplied according to the agreed scope.

• Source files may or may not be included unless specifically stated.

• Printing, production, photography, stock assets, fonts, licenses, and other third-party expenses may be charged separately unless included in the quotation.

Final approval by the client confirms acceptance of the approved design direction.

8. Website Development

Website projects may include WordPress, WooCommerce, custom web applications, landing pages, portals, integrations, or other technologies.

Unless specifically included in the proposal, the following may be charged separately:

• Premium plugins

• Premium themes

• Software licenses

• Hosting

• Domain registration

• SSL certificates

• Paid APIs

• Payment gateway charges

• Third-party subscriptions

• Stock images

• Premium fonts

• External services

• Email or SMS charges

• WhatsApp/API charges

The client is responsible for providing accurate website content and required business information.

9. WordPress and Plugin Services

Where WordPress services are provided, Media Tigers may use:

• WordPress

• Elementor

• WooCommerce

• SEO plugins

• Security plugins

• Caching systems

• Backup systems

• Other suitable plugins or technologies

Third-party plugins and themes are subject to their respective licenses, terms, compatibility, and update policies.

Media Tigers cannot guarantee that every third-party plugin, theme, API, or service will remain compatible indefinitely.

Where appropriate, we may recommend replacing unsupported, insecure, or incompatible software.

10. E-commerce Services

For WooCommerce and other e-commerce projects, the client remains responsible for:

• Product information

• Product pricing

• Taxes

• GST information

• Shipping policies

• Return and refund policies

• Product legality

• Customer service

• Inventory information

• Payment account ownership

• Legal compliance

Media Tigers may integrate payment gateways and other third-party services but does not control the policies, uptime, approval process, transaction processing, or fees of those providers.

11. Application Development

Custom application projects may include:

• Web applications

• Mobile applications

• CRM systems

• ERP systems

• Portals

• Dashboards

• Booking systems

• Calculators

• Automation systems

• AI applications

• API integrations

• SaaS applications

The final functionality will be based on the approved technical specification or project scope.

Features not included in the approved scope may require additional development and charges.

Third-party APIs and services may change their pricing, functionality, limits, authentication requirements, or availability. Media Tigers is not responsible for changes made independently by third-party providers.

12. AI Services

Media Tigers may provide AI-powered services including:

• AI chatbots

• AI assistants

• AI content systems

• AI proposal generation

• AI lead classification

• AI document processing

• AI recommendation systems

• AI knowledge bases

• AI workflow automation

AI-generated output may require human review and validation.

AI systems can produce inaccurate, incomplete, outdated, or unexpected results. Clients remain responsible for reviewing AI-generated information before using it for important business, financial, legal, medical, or operational decisions.

Media Tigers does not guarantee that AI-generated content will always be error-free or suitable for a particular purpose.

13. SEO Services

SEO services are intended to improve organic search visibility and website performance through ethical optimization practices.

SEO results depend on numerous factors, including:

• Competition

• Search engine algorithms

• Website quality

• Content

• Technical performance

• Search demand

• Industry conditions

• Website history

• Competitor activity

• External links

• Search engine policies

Media Tigers does not guarantee specific rankings, traffic levels, leads, sales, or revenue.

No promise of permanent first-page or first-position rankings should be interpreted from our marketing materials unless expressly stated in a written agreement.

14. Social Media & Digital Marketing

Social media and digital marketing services may include content creation, advertising, campaign management, reporting, and optimization.

Advertising results may vary depending on:

• Budget

• Audience

• Competition

• Platform algorithms

• Creative quality

• Offer

• Landing page performance

• Seasonality

• Market conditions

Media Tigers cannot guarantee a specific number of leads, sales, followers, impressions, or conversions.

Advertising spend paid to platforms such as Meta, Google, LinkedIn, or other third parties is separate from Media Tigers’ service fees unless explicitly stated otherwise.

15. Third-Party Services

Projects may depend on third-party services such as:

• Google

• Meta

• WhatsApp

• Zoho

• Microsoft

• Stripe

• Razorpay

• Hosting providers

• Cloud providers

• AI providers

• API providers

• Email services

• CDN providers

• Plugin developers

Media Tigers is not responsible for outages, pricing changes, API changes, account suspensions, policy changes, service discontinuation, or technical failures caused by third-party providers.

Third-party services remain subject to their own terms and policies.

16. Domain, Hosting and Email

Where domain, hosting, server, email, or related services are arranged on behalf of a client:

• Ownership remains with the party specified in the relevant agreement.

• Renewal charges are the client’s responsibility unless otherwise agreed.

• Third-party hosting limitations may affect Website performance.

• Server outages outside Media Tigers’ control are not considered a development failure.

• Email delivery may be affected by spam filters, DNS configuration, reputation, recipient servers, or third-party providers.

Clients should maintain appropriate administrative ownership and recovery access for important accounts.

17. Payments

Unless otherwise stated in a project proposal or agreement, projects may require an advance payment before work begins.

Payments may be structured around:

• Advance payment

• Design approval milestone

• Development milestone

• Testing milestone

• Final delivery

• Monthly retainer

• Other agreed milestones

Work may be paused if scheduled payments are overdue.

Delays caused by pending payments may also affect the delivery schedule.

18. Additional Work

Additional work may include:

• New pages

• New application features

• Additional design concepts

• Additional revisions

• New integrations

• New functionality

• Content creation beyond agreed scope

• Additional testing

• Migration work

• Emergency support

• Major structural changes

Additional work will normally be quoted separately.

19. Client Approval

The client is responsible for reviewing and approving:

• Designs

• Content

• Website pages

• Product information

• Pricing

• Functionality

• Forms

• Links

• Technical specifications

Once a deliverable has been approved, substantial changes may be treated as additional work.

20. Project Delays

Project timelines are estimates based on the approved scope and availability of required resources.

Delays may occur due to:

• Late content submission

• Delayed approvals

• Changes in scope

• Payment delays

• Third-party services

• Hosting issues

• API changes

• Technical problems

• Force majeure events

Where a delay is caused by circumstances outside Media Tigers’ reasonable control, the delivery timeline may be adjusted accordingly.

21. Intellectual Property

Unless otherwise agreed in writing:

• Media Tigers retains ownership of its pre-existing design systems, methods, frameworks, templates, processes, reusable components, code libraries, tools, and know-how.

• Third-party software remains owned by its respective licensors.

• Client-owned materials remain the property of the client.

• Final project deliverables will be transferred or licensed according to the terms specified in the applicable project agreement.

Payment of the agreed project fee does not automatically transfer ownership of third-party software, stock assets, fonts, plugins, themes, or licensed materials.

22. Portfolio Rights

Unless otherwise agreed in writing, Media Tigers may display completed work in its portfolio, website, presentations, social media, proposals, and marketing materials for the purpose of demonstrating its work.

If a project is confidential or subject to a non-disclosure agreement, Media Tigers will respect the applicable confidentiality requirements.

Clients who require complete portfolio confidentiality should notify Media Tigers before project commencement.

23. Confidentiality

Both parties may receive confidential business, technical, financial, marketing, or operational information during a project.

Each party agrees to use reasonable care to protect confidential information and not disclose it unnecessarily to unauthorized third parties.

Confidentiality obligations do not generally apply to information that:

• Is already publicly available

• Was lawfully known before disclosure

• Becomes publicly available without breach

• Is independently developed

• Must be disclosed by law or lawful authority

Additional confidentiality requirements may be established through a separate NDA.

24. Website Content and Client Materials

The client is responsible for ensuring that all materials supplied for publication are lawful and accurate.

This includes:

• Text

• Images

• Videos

• Logos

• Product claims

• Testimonials

• Certifications

• Pricing

• Medical information

• Financial information

• Legal statements

Media Tigers is not responsible for claims or inaccuracies contained in client-supplied materials.

25. Website Security

Media Tigers may implement reasonable security measures appropriate to the project.

However, no website or application can be guaranteed to be completely secure.

Security can be affected by:

• Weak passwords

• Outdated software

• Third-party plugins

• Hosting vulnerabilities

• Compromised credentials

• API vulnerabilities

• Client-side modifications

• Third-party services

• Newly discovered security vulnerabilities

Clients should follow recommended security and maintenance practices.

26. Maintenance & Support

Maintenance services are governed by the selected maintenance plan or agreement.

Depending on the plan, support may include:

• WordPress updates

• Plugin updates

• Theme updates

• Backups

• Security checks

• Performance monitoring

• Bug fixing

• Minor content changes

• Technical support

Major redesigns, new functionality, application development, or substantial content work may be charged separately.

27. Backups

Where backups are included in a maintenance plan, Media Tigers will make reasonable efforts to maintain backups according to the agreed schedule.

However, backups should not be considered an absolute guarantee against data loss.

For critical applications, clients should maintain independent backup and disaster-recovery arrangements where appropriate.

28. Cancellation and Project Termination

Either party may request termination of a project subject to the terms of the applicable project agreement.

If a project is cancelled after work has commenced:

• Fees for work already completed may remain payable.

• Third-party costs already incurred may remain payable.

• Approved milestones may remain payable.

• Non-refundable license or service costs may remain payable.

• Deliverables may be released according to the payment and project terms.

Specific cancellation and refund conditions may be stated in the individual proposal or agreement.

29. Refunds

Refund eligibility depends on the nature of the service and the applicable project agreement.

Because creative, development, consulting, and digital services may involve work performed specifically for a client, payments relating to completed or substantially completed work may not be refundable.

Any specific refund or cancellation terms agreed in writing will take precedence over this general provision.

30. Disclaimer

The information published on the Media Tigers Website is provided for general informational purposes.

While we make reasonable efforts to keep information accurate and current, we do not guarantee that all Website content will always be:

• Complete

• Accurate

• Current

• Error-free

• Available

• Suitable for every purpose

Service descriptions and starting prices may change without notice.

Final project scope and pricing are determined through the applicable quotation or agreement.

31. No Guarantee of Business Results

Media Tigers provides professional creative, technology, marketing, SEO, automation, and digital services.

However, business results depend on many factors outside our control.

We do not guarantee:

• Revenue

• Profit

• Sales

• Leads

• Search rankings

• Advertising results

• Social media growth

• Conversion rates

• Customer acquisition

• Business valuation

• Specific return on investment

Where measurable targets are agreed in writing, those targets will be governed by the specific project or service agreement.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Media Tigers shall not be liable for indirect, incidental, special, consequential, or business-related losses arising from the use of our Website or services.

This may include losses relating to:

• Lost revenue

• Lost profits

• Lost business opportunities

• Loss of data

• Third-party service interruptions

• Search engine changes

• Advertising platform changes

• Hosting failures

• API failures

• Security incidents

• Business interruption

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

33. Indemnification

To the extent permitted by law, the client agrees to indemnify and hold Media Tigers harmless from claims, losses, liabilities, damages, or expenses arising from:

• Client-supplied content

• Client’s unlawful use of services

• Client’s violation of third-party rights

• Client’s breach of these Terms

• Misuse of Website or applications

• Unauthorized use of third-party material

• False or misleading information supplied by the client

34. Force Majeure

Media Tigers shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:

• Natural disasters

• Fire

• Flood

• Power failures

• Internet outages

• Cyberattacks

• Government restrictions

• Strikes

• War

• Civil disturbances

• Pandemic or epidemic events

• Third-party infrastructure failures

• Major technology platform failures

Reasonable efforts will be made to resume services when circumstances permit.

35. Third-Party Links

Our Website may contain links to external websites.

These links are provided for convenience and do not necessarily represent endorsement.

Media Tigers is not responsible for the content, availability, security, or privacy practices of external websites.

36. Privacy Policy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review the Privacy Policy before submitting personal information through the Website.

37. Changes to These Terms

Media Tigers may update these Terms from time to time.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

38. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

39. Entire Agreement

These Website Terms, together with any applicable quotation, proposal, service agreement, NDA, invoice, or statement of work, constitute the understanding between the parties regarding the relevant services.

Specific written project agreements may override these general Terms where expressly stated.

40. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable law, disputes relating to these Terms or services provided by Media Tigers shall be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

41. Contact Us

If you have questions about these Terms & Conditions, please contact us.

Media Tigers
Chennai, Tamil Nadu, India

Website: https://www.mediatigers.in/

Email: enquiry@mediatigers.in

Phone / WhatsApp: +91 7904404585

For legal or Terms-related enquiries, please mention “Terms & Conditions” in your communication.

Related Policies

We recommend reviewing these policies together:

• Privacy Policy

• Cookie Policy

• Refund & Cancellation Policy

• Disclaimer

• Website Accessibility Statement

Last Updated: 28 August 2026